Terms of Service
Last Updated: October 16, 2025
1. Acceptance of Terms
By accessing and using the SOPAL METAL website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Products and Services
Product Information
We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
Pricing
All prices are subject to change without notice. Prices quoted are valid for 30 days unless otherwise specified. Final pricing will be confirmed in your order acknowledgment.
3. Orders and Payment
Order Acceptance
All orders are subject to acceptance by SOPAL METAL. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.
Payment Terms
- Payment is due upon receipt of invoice unless credit terms have been established
- We accept wire transfers, checks, and major credit cards
- Late payments may be subject to interest charges of 1.5% per month
- We reserve the right to require prepayment or payment on delivery
4. Shipping and Delivery
Shipping terms are FOB our facility unless otherwise agreed in writing. Risk of loss passes to the buyer upon delivery to the carrier. Delivery dates are estimates only and we are not liable for delays in delivery.
International Shipments
For international orders, the buyer is responsible for all customs duties, taxes, and fees. We are not responsible for delays caused by customs clearance.
5. Returns and Refunds
Return Policy
Returns must be authorized in advance by contacting our customer service department. Products must be returned within 30 days of delivery in original, unused condition with all packaging and documentation.
Non-Returnable Items
- Custom-fabricated or special-order products
- Products that have been cut, modified, or used
- Products without original packaging
6. Warranties
Product Warranty
We warrant that our products will conform to applicable specifications at the time of shipment. This warranty is limited to replacement or credit for defective products and does not cover consequential damages.
Disclaimer
EXCEPT AS EXPRESSLY PROVIDED HEREIN, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
7. Limitation of Liability
IN NO EVENT SHALL SOPAL METAL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, ARISING OUT OF OR RELATED TO YOUR USE OF OUR PRODUCTS OR SERVICES.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of SOPAL METAL and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.
9. Indemnification
You agree to indemnify and hold harmless SOPAL METAL from any claims, damages, losses, liabilities, and expenses arising out of your use of our products or services or violation of these Terms of Service.
10. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Cook County, Illinois.
11. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, labor disputes, or supply chain disruptions.
12. Modifications
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.
13. Contact Information
For questions about these Terms of Service, please contact:
SOPAL METAL
Av. Revolución 2051 Zona 4 - Colique- Lima- Peru
Peru
metal.worls@sopalmetal.com
+1 (226) 499-6251